Furthering its dedication to be a top Enterprise remote work solution provider, REACH is pleased to announce its new strategic partnership with SCSK, a giant system integrator (~$3.6 billion yearly revenue) and strategic technology partner with more than 12K employees.
With its robust portfolio of remote work solutions, REACH works to help organizations across numerous industries improve customer interactions while providing an elite user experience – from a real-time remote agent-client interaction to a robust customer digital self-service mode. Its software is purpose-built for specific industries, providing product suites designed to help companies to run their customer transactions post COVID-19 period.
In this troubling period, global organizations are constantly looking to improve their remote work capabilities, enabling them to keep their operations going without interference. It's no secret the rapid pace of change impacts different industries in different ways. With this new partnership, stakeholders will have more options to address this emerging pain, leveraging REACH's progressive technology and SCSK's extensive system integration expertise.
"REACH has developed an end-to-end remote work solution and is eager to offer the market a breakthrough and integrated option. SCSK is excited to be one of the selected partners to work with customers to help them unlock the value of their information from transaction to reporting," said Toshiaki Kudo, Managing Executive Officer of SCSK.
"SCSK has a deep knowledge and expertise in system integration and is working with large companies in various industries, which should prove to be a dramatic change to our customer base," said Yair Ravid, co-founder & CEO of REACH. "This partnership aligns with our core strategy on many fronts and can help provide us with greater visibility worldwide."
REACH provides an end to end remote work platform in the cloud. Its next-generation customer engagement platform allows companies to conduct transactional meetings online in real-time with their clients, eliminating the need for a physical encounter. In a fully digital age, companies are still burdened with face to face meetings. REACH changes that by providing an in-browser video-based collaboration session that provides an option to conduct a real-time session between a company agent and a customer as well as a customer self-service mode session, covering all transactional needs. The platform empowers companies to wrap up transactions - paperwork or ID verification processes - instantly and remotely, using any device. To learn more about REACH, please visit www.reachhq.com.
About SCSK Corporation
SCSK provides a full lineup of services to support any area of IT solution required for businesses from consulting to system development, IT infrastructure construction, IT management, BPO (business process outsourcing), and IT hardware and software sales. In addition, we take advantage of the capability to support a global IT system network for customers including Sumitomo Corporation, aiming for further leaps ahead as a global IT services company. URL: www.scsk.jp