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REACH Engagement

Eliminate the need for a physical encounter

Satisfy all compliance requirements of a physical meeting with all the critical tools to enable your agents to get the job done remotely
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Documents collaboration

Synchronously edit documents while in a remote audio/video conference with your customers to enable an effective virtual meeting

Web conferencing, document collaboration, digital signature & co-browsing in one single platform

Ability to choose between PDF view and Form view

Ability to work on plain documents or predefined templates

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Video conferencing

WebRTC communication allows instant or scheduled video session without any downloads

Multi-party video session facilitates an effective remote interaction

Enable video, voice or text chat directly through your browser

video-conferencing

Identity verification

Ensure that the identity of the person who is conducting the process is verified in a compliant manner (Know Your Customer compliant)

REACH’s proprietary ID verification process follows the strictest global regulations and takes up to 30 seconds

The following checks are conducted : Face similarity, ID authenticity check, comparison of ID data with reliable databases and liveness check

Your recipients just need to upload a valid ID card and a photo/video Selfie. Avaliable in self service mode session or real time session with an agent

identity-verification

Web based platform

Instant access from any device (mobile/tablet/web)

No downloads or plug-ins required

All sessions are fully SSL encrypted
(plus proprietary compliant ID verification)

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Ready to Increase your team's efficiency?
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