REACH Engagement
Eliminate the need for a physical encounter
Satisfy all compliance requirements of a physical meeting with all the critical tools to enable your agents to get the job done remotely
Documents collaboration
Synchronously edit documents while in a remote audio/video conference with your customers to enable an effective virtual meeting
Web conferencing, document collaboration, digital signature & co-browsing in one single platform
Ability to choose between PDF view and Form view
Ability to work on plain documents or predefined templates
Video conferencing
WebRTC communication allows instant or scheduled video session without any downloads
Multi-party video session facilitates an effective remote interaction
Enable video, voice or text chat directly through your browser
Identity verification
Ensure that the identity of the person who is conducting the process is verified in a compliant manner (Know Your Customer compliant)
REACH’s proprietary ID verification process follows the strictest global regulations and takes up to 30 seconds
The following checks are conducted : Face similarity, ID authenticity check, comparison of ID data with reliable databases and liveness check
Your recipients just need to upload a valid ID card and a photo/video Selfie. Avaliable in self service mode session or real time session with an agent
Web based platform
Instant access from any device (mobile/tablet/web)
No downloads or plug-ins required
All sessions are fully SSL encrypted
(plus proprietary compliant ID verification)
